IS

Sham, Abraham B. (Rami)

Topic Weight Topic Terms
0.430 job employees satisfaction work role turnover employee organizations organizational information ambiguity characteristics personnel stress professionals
0.234 satisfaction information systems study characteristics data results using user related field survey empirical quality hypotheses
0.189 organizational organizations effectiveness factors managers model associated context characteristics variables paper relationships level attention environmental

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Li, Eldon Y. 1
and information systems characteristics. 1 information systems managers 1 organizational characteristics job satisfaction 1 work stress 1

Articles (1)

Stress Dynamics of Information Systems Managers: A Contingency Model. (Journal of Management Information Systems, 1991)
Authors: Abstract:
    A field study of 109 information systems (IS) managers explores the relationship among organizational characteristics, job satisfaction, and work stress. The results indicate that work overload is the major source of perceived IS work stress, followed by role conflict, job-induced anxiety, and then role ambiguity. Four organizational contextual factors—IS climate, clarity and sharing of organizational mission, quality of work life, and flexibility of organizational processes—were found to influence significantly work stress and job satisfaction as perceived by IS managers. As expected, job satisfaction was significantly related to Is work stress while IS technological sophistication was not related to IS stress or job satisfaction factors. Contrary to predictions, neither the clarity and awareness of organizational policies nor the quality of IS resources were found to have impact on any IS stressor.